Billing Relief for US Customers
Effective immediately, they are suspending cancellation and nonrenewal of coverage due to nonpayment through May 15, 2020. They will not charge interest, late fees or penalties during this period, providing policyholders extra time to pay their premiums without risking cancellation.
You may also contact a Travelers billing representative, who can help answer any questions.
•For U.S. Personal Insurance, call 1-800-842-5075.
•For U.S. Business Insurance and Bond & Specialty Insurance, call 1-800-252-2268.